BSM and ITSM
Agile IT management
On-premise and cloud
EUX and APM
Business and IT Service Management software
Gensys X is the BSM and ITSM software for service providers and IT departments. On premise or from the cloud, for proactive and predictive IT management of traditional on-premise IT, private cloud infrastructure and hybrid cloud solutions. Gensys X is the fastest to implement, the fastest to commission for use and the most efficient. Gensys X is the number 1 Agile Business and IT Service Management software.
End User eXperience Monitor
The EUX Monitor measures and analyses the availability and performance of applications and interactive websites. You will be able to measure user experience and behaviour for the applications you use. You will also be able to monitor the real-time performance of your cloud vendors. Business Process Monitoring is also possible by including each sub-process/application in the EUX Monitor.
EUX Monitor integration with SCOM
System Center Operations Manager (SCOM) measures the performance of .NET applications. Synthetic transaction monitoring is used to measure the performance of web applications. SCOM can’t measure other application types. The EUX Monitor for SCOM lets you measure the performance and availability of all application types. That includes browser apps as well as fat client, VDI, Citrix and/or terminal services applications.
Application Performance Management with Gensys
The Gensys EUX APM Monitor allows you to analyse the performance data of an application in conjunction with the performance data of the IT components on which that application depends, including physical and logical servers, databases, switches, storage, etc.
The Azure Monitor monitors the availability and performance of cloud solutions on the basis of an SLA, in the cloud or in a hybrid environment. Alerting allows you to intervene if something goes wrong or threatens to go wrong. Trend analyses and comparisons are easy and can be done over a longer period of time because operating and consumption data are stored indefinitely. You have control over your Azure cloud services, while your often business-critical cloud solutions perform optimally.